The “Design My Solar Service” means the website located at www.designsolar.io and any associated mobile applications and Internet services under Design My Solar’s control, whether partial or otherwise, in connection with providing the services provided by Design My Solar. The Design My Solar Service provides an online platform to assist customers in finding the best solar system deals in the market for their home.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. Personal Information does not include de-identified or aggregate consumer information.
Under the California Consumer Protect Act (CCPA) you have the right to request that a company provides you with a digital or physical copy of the personal information it has collected about you. You also have the right to request that a company deletes and “forgets” any of the personal information that they have collected about you.
Please direct requests for copies of your personal information, or requests for deletion to Design My Solar at:
Design My Solar will respond to your request within 45 calendar days.
2. CCPA Disclosure
The Design My Solar Service Collects Your Information when you:
· Register to use the Design My Solar Service;
· Post your personal information to the Design My Solar Service;
· Make a payment to Design My Solar; and
· Communicate with us via the website, email, or telephone, including via short message service (“SMS/Text Message”).
· Design My Solar may collect personally identifiable information, such as your name. If you decide to choose any of the offered products on our website, Design My Solar will collect billing and credit card information. This information is used to complete the purchase transaction. Design My Solar may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income and financial status, credit scores, and building details.
Information about your computer hardware and software may be automatically collected by Design My Solar. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Design My Solar website.
Design My Solar encourages you to review the privacy statements of websites you choose to link to from Design My Solar so that you can understand how those websites collect, use, and share your information. Design My Solar is not responsible for the privacy statements or other content on websites outside of the Design My Solar Inc. website.
3. Use of your Personal Information
Design My Solar uses Personal Information to provide and improve the Design My Solar Service and to communicate with you. Design My Solar does not sell, rent, or lease its customer lists to third parties. Design My Solar may use aggregate information for any purpose, including for marketing purposes.
Design My Solar collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Design My Solar may also use your personal identifiable information to inform you of other products or services available from Design My Solar and its affiliates. Design My Solar may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Design My Solar may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Design My Solar may share this information with trusted partners to help perform statistical analysis, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Design My Solar, and they are required to maintain the confidentiality and security of your information.
Design My Solar will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Design My Solar or the www.designsolar.io website; (b) protect and defend the rights or property of Design My Solar; and, (c) act under exigent circumstances to protect the personal safety of users of Design My Solar, or the public.
The Design My Solar website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Design My Solar services or websites you visit.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Design My Solar pages, or register with the Design My Solar website or services, a cookie helps Design My Solar to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Design My Solar website, the information you previously provided can be retrieved, so you can easily use the Design My Solar features that you customized.
5. Customer Support
We may collect Personal Information through your communications with our customer-support, marketing, and sales teams.
The Design My Solar Service collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics.
When you visit the Design My Solar Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most but not all cookies expire (and are deleted from your computer browser) at the end of your session or within 24 hours.
By using the Design My Solar Service, you are authorizing us to gather, parse, and retain data related to the provision of the Design My Solar Service.
6. Internal and Service-Related Usage
We use information, including Personal Information, for internal and service-related purposes and may provide it to third parties to allow us to provide the Design My Solar Service. We may use and retain any data we collect to provide and improve our services.
We may contact you at the phone number and/or email address you provide to us in order to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance. You can opt out of receiving these communications at any time by using the unsubscribe link or opt-out prompt within each email or text message/SMS.
Should you opt-in to receiving promotional materials, including coupons and rebates, you can opt out of receiving these communications at any time by using the unsubscribe link within each email or the opt-out prompt provided in the text message/SMS.
Please direct inquiries regarding forms of communications to Design My Solar at:
8. Design My Solar Information Disclosure
Design My Solar may share your information:
· on our website as part of a review submitted by you;
· with third-party service providers;
· to comply with legal obligations;
· to protect and defend Design My Solar’s rights and property; and
· with your express permission.
9. Third-Party Vendors and Service Providers
Design My Solar may share any information it receives with vendors and service providers retained in connection with the provision of the Design My Solar Service in order to provide the service requested by its customer.
10. Disclosures as Required by Law and Similar Disclosures
Design My Solar may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:
· comply with a legal process, such as a court order or subpoena;
· respond to claims that any content violates the rights of third parties;
· respond to your requests for customer service;
· respond to law enforcement;
· investigate and prevent unauthorized transactions or other illegal activities; or
· protect our or others’ rights, property, or personal safety.
11. Merger, Sale, or Other Asset Transfers
Should Design My Solar become involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction.
12. Security of Your Information
By using the Design My Solar Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Design My Solar Service. If we learn of a security system’s breach, we will post a notice on the Design My Solar Service and attempt to notify you via the provided email contact. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at firstname.lastname@example.org.
13. Children’s Privacy
Design My Solar does not knowingly or intentionally collect information from children under 13, and no part of the Design My Solar Service is directed to children under the age of 13. Should Design My Solar learn or be made aware that it has collected such information, we will take immediate steps to delete the account and any associated information collected. If you learn that your child has provided Design My Solar with Personal Information without your consent, you may alert us at email@example.com.
13. International Users
Design My Solar does not conduct business outside of the United States of America, nor advertise to actual or potential customers outside of the United States of America. By using the Design My Solar Service or website, you will transfer data to the United States.
16. New Uses of Personal Information.
17. Personal Information
When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”), to monitor website traffic, and for advertising purposes.
Please direct requests regarding personal information collected as part of payment processing to Design My Solar at: